Welcome to the new Skills-Tracker

We have put together answers to the most frequently asked questions (FAQs) about the new system and how it will help you.

FAQs

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Will the new Skills-Tracker keep my experience?

How do I print out reports?

What does Instant Reports mean?

How do I keep details of important jobs?

How does my supervisor add comments?

How does my supervisor add a performance rating?

Will my login and password be the same?

Why can’t I access my report?

How do I register with Skills-Tracker?

How do I pay for the Skills-Tracker service?

What is the Journal and how do I use it?

What has changed with the input of experience?

Can I view previous experience receipts?

What has changed with reports?

Will the new Skills-Tracker keep my experience?

Yes, all of your experience data, your details and employer links have all been transferred to the new system.

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How do I print out reports?

The new Skills-Tracker has an all new experience report.  You have more choices and more information available in your report and when you print your report, it will now include all verified inputs up to the time of printing.

To print your report go to the ‘Reports’ tab and follow the prompts. You can print your standard report, or you can include your learner’s notes, supervisor comments, or supervisor ratings if they are included in your package.

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What does Instant Reports mean?

Previously your reports were updated at the middle of the month only.  Now, with the new Skills-Tracker, when you print your report, all verified weekly experience inputs will be included right up to the time you print.

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How do I keep details of important jobs?

The new Skills-Tracker allows you to keep notes of important jobs.  Go to the “Journal” tab and select the “Learner’s Notes” tab. You can enter a description of your job or learning experience, or edit one that you have previously entered.  You can choose to include these  when you print your report.

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How does my supervisor add comments?

A new feature, which will be available to most users, is the ‘Supervisor Comments’ facility.  This enables your supervisor to add comments on your progress at any time.  You can choose to add these comments when you printout your report.

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How does my supervisor add a performance rating?

Another new feature in the new Skills-Tracker, is the “Supervisor Ratings”.  If this feature is available to you, then your supervisor can record ratings against some standard performance characteristics at any time.  You can choose to print these rating when you print your report.

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Will my login and password be the same?

Yes, we have transferred all of your details, data and records across from Skills-Tracker to the new Skills-Tracker.  Your web-address, login and passwords will all be unaltered.

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Why can’t I access my report?

The most common reason for not being able to access your report is that you are not financial with Skills-Tracker.  Please refer to the on-line payment options or discuss with your college.

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How do I register with Skills-Tracker?

You may register with Skills-Tracker in two ways:

Contact your college for registration requirements and payment, or

Use our On-Line payment system, where you can easily pay for Skills-Tracker over the internet. Please email your name, registration number, college and course details to us at accounts@skills-tracker.com we will confirm the payment instructions with you.

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How do I pay for the Skills-Tracker service?

Depending on the college you attend, you may pay at your college or direct-on-line with Skills-Tracker.  Please contact skills-tracker or your college for details of your options.

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What is the Journal and how do I use it?

The new Skills-Tracker has a new tab “Journal” for your use.  Here you can record details of critical, important or useful learning opportunities you have had in your work.  You can enter a short description of the work, what you learnt from it and the impact of this work on you, your employer or your learning.  Each entry is date-stamped.  You can edit these entries later if you wish.  These journal entries can be printed as part of your report if you choose.

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What has changed with the input of experience?

The new Skills-Tracker has an improved experience entry process.  You will find that you can enter your experience sheets faster and with less key strokes than previously.  Also, as you could before, you can print a ‘receipt’ of your data entry.  You can also store these receipts in your computer as PDF records, which are suitable for viewing or printing using Adobe Acrobat Reader which is available free. 

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Can I view previous experience receipts?

The new Skills-Tracker allows you or your employer to view and print out previous experience inputs.  Just go to the “Submission Log” tab.  Here all of your previous experience inputs will be listed.  You are able to view, print or download a copy of your previous entries.

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What has changed with reports?

The new Skills-Tracker includes many improved features, including better reports.  You can print out a standard Skills-Tracker report, which is very similar to the classic Skills-Tracker reports which you have been using for the last 10 years.  These classic reports have become the industry standard for experience reporting right across Australia and many overseas locations.  In addition you can now include Learner Comments, which allows details of critical, important or key learning experiences to be recorded and reported.  In addition, your supervisor comments and reviews can be added to your report printout.  This enhanced report makes it even more useful than the classic report that you are so familiar with.

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